Privacy Policy
Last updated: November 28, 2025
SaaSy Scribe Pro ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit saasyscribepro.com or use our products and services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, job title, and any other details you provide when creating an account or contacting us.
- Billing Information: Payment details processed securely through trusted third-party providers (e.g., Stripe). We do not store full payment card numbers on our servers.
- Usage and Technical Data: IP address, browser type, device information, operating system, pages visited, time spent on pages, referring URLs, and interaction data — collected automatically via cookies and analytics tools.
- Communication Data: Messages, support tickets, feedback, or any content you submit through forms, email, or chat.
- User Content: Text prompts, generated content, templates, or preferences you input to use our AI writing tools.
2. How We Use Your Information
We use your information to:
- Deliver, maintain, and improve our Services
- Process transactions and send transactional emails
- Provide customer support and respond to inquiries
- Send you updates, security alerts, and (where permitted) marketing communications
- Analyze usage patterns to enhance performance and user experience
- Detect, prevent, and address fraud, abuse, or security risks
- Comply with legal obligations and enforce our Terms of Service
We do not sell your personal data.
3. Legal Bases for Processing (EEA, UK, and Switzerland)
If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data on the following legal bases:
- Performance of a contract: To provide the Services you request
- Legitimate interests: For security, analytics, fraud prevention, and service improvement
- Consent: For marketing communications and non-essential cookies (you may withdraw consent at any time)
- Legal obligation: When required by applicable law
4. Cookies & Tracking Technologies
We use cookies and similar technologies (e.g., pixels, local storage) to operate the site, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings or our cookie consent tool (if available). Disabling cookies may limit certain functionality.
5. How We Share Your Information
We only share personal data with:
- Trusted service providers (e.g., cloud hosting, analytics, email delivery, payment processing) who are contractually obligated to protect your data
- Legal authorities when required by law or to protect our rights
- In a business transfer (e.g., merger, acquisition, or sale of assets), where your data may be transferred with notice where required
6. Data Retention
We keep personal data only as long as necessary for the purposes outlined in this Policy, or as required by law. When no longer needed, we securely delete or anonymize it.
7. Data Security
We implement industry-standard security measures including encryption (TLS/HTTPS), access controls, and regular security assessments. However, no system is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your data may be processed in the United States or other countries outside your jurisdiction. When transferring data from the EEA, UK, or Switzerland, we use approved mechanisms such as Standard Contractual Clauses or rely on adequacy decisions.
9. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, update, or delete your personal data
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
- Lodge a complaint with your local data protection authority
To exercise these rights, email us at support@saasyscribepro.com. We may verify your identity before responding.
10. Children's Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn such data has been collected, we will delete it promptly.
11. Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies separately.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with the updated "Last updated" date. Continued use of the Services after changes constitutes acceptance of the revised Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
SaaSy Scribe Pro
Email: support@saasyscribepro.com